Can We Do The Audit or Clients Survey?

Hi, I'm engaged into business for 3 years now. So far, its been doing good but not a lot. As a manager, I also would want to have clients surveys and suggestions. I think, I need to know our clients satisfactions and preferences. My friends gave me some advice that it could be for our benefit and it could be a key for improvements and further success. However, how can we do the audit or survey effectively? Please drop me a comment if you have the idea. I hope you could share your point of view. Thanks!

I wonder if the methods of this would depend on the product you sell and/or the services you offer? I know some people I could ask for advice if there are no further suggestions here, but some more information from you might help. Thanks, and best of luck to you :)

Thank you for replying but it's okay now. We had [url=http://www.etq.com/enterprise-risk-management-software/]ETQ[/url] install the audit management software and we did the surveys too using it.

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